Cortland County Community Survey Seeks Feedback From Residents

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This is a press release from Cortland County Clerk of the Legislature Eric Mulvihill.

Cortland County announced the launch of a groundbreaking effort to gather and analyze public opinion as it works to map out a plan for community success. The County has engaged TransPro Consulting of Florida to conduct a resident survey throughout the region.

Cortland County residents are asked to provide feedback on a broad scope of issues ranging from well-maintained county roads, providing services to support senior citizens, fostering good job opportunities, and strong water and conservation efforts. It will also seek out valuable data on how residents engage with their public services — and what value those services carry.

“TransPro has provided these exact services to dozens of government organizations throughout North America, and we’re ready to guide Cortland County toward a lean, efficient operational structure informed by its residents core needs and values,” says Mark Aesch, TransPro founder and CEO. “Our philosophy is simple: To learn what would improve residents’ lives, you have to ask them what they need!”

TransPro was contracted by Cortland County in April 2020 for strategic planning and organizational assessment services. The firm’s decades of experience in government service — in New York State counties and nationwide — has generated double-digit improvements in taxpayer value, cost-savings, and customer satisfaction.

“Our top priority is creating a better quality of life for our residents, and that begins with taking a close look at our organizational structure,” says Paul Heider, Chairman of Cortland County Legislature. “We’re excited to work with TransPro on discovering what’s most important to the people who live and work in Cortland County, so we’re hoping for a robust community response to the survey.”

TransPro will be conducting its survey online and print distribution from June 29 to July 20, 2020. Residents are encouraged to contact Eric Mulvihill at or visit the survey link below to participate. 2020.